Pain Options has implemented all up to date recommendations for management of the COVID-19 pandemic provided by the Australian Physiotherapy Association and Australian government. These recommendations are being reviewed and updated on a daily basis as further information comes to hand.
Pain Options will continue to provide in-person consultations for private clients
Appointments and services will continue as normal, with the necessary additional infection control and social distancing procedures in place for both staff and patients in place.
Pain Options will also offer telehealth services for private clients.
These services include:
- Follow-up consultations for clients where an initial consultation has already occurred
This can include:
- Monitor and progress physiotherapy management recommendations.
- Monitor and progress prescribed exercises.
- Provide pain education and activity pacing advice.
These sessions will be a recommended 20-minute consultation.
- Telehealth initial consultations
- A physical examination will not be possible.
- Condition history and factors contributing to your problem will be evaluated.
- Education and advice for guideline-based care provision can be provided.
These sessions will be a recommended 30-minute consultation.
Bookings for services can still be made via the usual channels:
T: 9367 2300
Note: telehealth consultations may not be covered under private health insurance
Some Precautions before you see us...
If you have recently returned from overseas or have been in contact with a known or suspected carrier of the coronavirus, you MUST self-isolate for 14 days. For the safety of others, we ask for you not to attend your appointment if you are experiencing flu-like symptoms, particularly fever, runny nose, sweating, coughing, difficulty breathing and sneezing. Please ring our clinic on 9477 4811 to reschedule and we will happily see you again when you are well!
We are grateful for everyone’s continued practice of proper hand hygiene, washing with soap and water or hand sanitiser before and after using our facilities. We have hand sanitiser located throughout the clinic so please feel free to use this as you check in for your appointment.
For hygiene reasons, we ask that all clients attending Pilates and gym sessions bring their own clean towel. You are also welcome to bring the same for standard treatment sessions. Please remember to wear your Pilates socks during classes. Our Pilates equipment and treatment beds are wiped down with alcohol based anti bacterial wipes between sessions and as per best practice protocols outlined by the Australian Physiotherapy Association we continue to use single use head sheets and face protectors for all consultations.
The Coronavirus pandemic is unprecedented. If you have any queries or concerns, please do not hesitate to call us at the clinic. Again, our number is 9477 4811.
We are launching Telehealth Services very soon!
In these uncertain times, we realise that the impacts of social distancing, self isolation and quarantining means that some people may be unable to attend a health clinic such as ours. Because of this, we will soon be available for Telehealth appointments online. We might not be able to physically lay our hands on your problem, but our skill as clinicians means we can help diagnose your issue, provide advice, and give you tailored exercise programs to assist with healing and also general fitness. We are still here for you!
We are excited to announce that we will be using Physitrack here in the clinic. We invite all of our patients to download the FREE PhysiApp from their App store. It will help us stay in contact with everyone, enable Telehealth connections, and facilitate our ability to keep you healthy in your homes!
We are also looking into providing a home visiting service to help you access our services from the comfort of your own home. We will have more information available on this soon. Rest assured, we are doing EVERYTHING we can to help out during these extraordinary events. We want to see you all rebound bigger, better, and stronger on the other side of this!